Salesforce
- Sales Cloud & Service Cloud
- Marketing Cloud orchestration
- Customer 360 analytics
- Industry accelerators
Intelligent Business Platforms
Transform Your Business with CRM & ERP Solutions
Empowering Organizations with Integrated Platforms for Efficiency, Growth, and Innovation. At SuperBotics MultiTech, we specialize in delivering cutting-edge CRM and ERP solutions that help businesses streamline operations, enhance customer relationships, and make informed decisions. Our goal is to provide scalable, customizable systems that integrate your business functions and drive sustainable success.
Connect people, process, and data through modern CRM and ERP ecosystems.
- Process discovery and blueprinting workshops with stakeholders
- Modular integrations across finance, sales, and supply chain
- Adoption programmes with role-based enablement and analytics
Delivery Signals
- Avg. rollout wave
- 6-12w
- Productivity uplift
- 45%
- Customer visibility
- 360°
Engagement Rhythm
Quarterly value reviews, shared scorecards, and co-located ceremonies keep teams aligned on measurable outcomes.
Enterprise platforms we craft & modernise
We work across leading CRM and ERP ecosystems—plus custom builds—to align process, people, and data.
Microsoft Dynamics 365
- CRM and ERP workloads
- Power Platform & Power BI
- Azure integrations
- Field service automation
SAP
- S/4HANA transformations
- Business One modernisation
- SuccessFactors HR
- Integration Suite & BTP
Custom platforms
- Tailored workflow automation
- Domain-specific data models
- Legacy modernisation
- Composable architecture
Why organisations choose our CRM & ERP teams
Align technology, process, and people with squads that stay accountable to outcomes.
Industry-led expertise
Advisors and engineers who understand enterprise processes across manufacturing, retail, finance, and services.
Lifecycle partnership
From discovery and blueprinting to enablement, analytics, and ongoing optimisation.
Tailored configurations
No one-size-fits-all deployments—integrations, automation, and experiences are built around your teams.
Data-driven decisioning
Dashboards, insights, and AI recommendations embedded into everyday workflows.
Services tuned to your operating model
We co-create a programme that meets you where you are—net new deployments or modernisation of entrenched systems.
CRM experience design & rollout
- Experience audits and journey mapping
- Configuration and custom development
- Sales, service, and marketing automation
- Omnichannel integration and enablement
ERP modernisation & integration
- Process blueprinting with finance, supply chain, HR
- System integration with legacy and partner apps
- Data migration, cleansing, and reconciliation
- Automation for approvals, billing, and inventory
Adoption & change management
- Role-based training and knowledge bases
- Champions network and communications plan
- Hypercare support and continuous improvement
- Executive dashboards and KPI tracking
Intelligence & automation
- Analytics dashboards and predictive insights
- Workflow automation and low-code apps
- Customer 360 data unification
- AI assistants and copilot experiences
Connected Platform Enablement
We modernise business platforms through human-centred change, integration, and insight.
Step 01 Sprint 0
Discover & Blueprint
Process deep dives, stakeholder alignment, and future-state design.
Step 02 Sprints 1-4
Implement & Integrate
Configure, customise, and connect CRM/ERP with surrounding systems.
Step 03 Launch
Enable & Launch
Data migration, user training, and hypercare to embed new ways of working.
Step 04 Post-launch
Adopt & Optimise
Insights dashboards, automation, and iterative enhancements.
Frequently asked questions
Find quick answers about our Transform Your Business with CRM & ERP Solutions engagements.
Which CRM and ERP platforms do you implement?
We partner with Salesforce, Microsoft Dynamics, SAP, Zoho, and deliver custom solutions where needed.
How do you manage change and adoption?
We run enablement programmes, champions networks, and knowledge bases to drive adoption and ensure behaviour change sticks.
Can you integrate with our existing ecosystem?
Yes. Integration accelerators connect ERP/CRM to marketing, finance, data platforms, and bespoke systems.
Do you provide post-launch support?
We stay engaged with hypercare, continuous optimisation, and roadmap planning to maximise ROI.
Need something more specific?
Connect with our experts
Partnership Invitation
Let's Build Something Great Together
Modernise platforms, accelerate product roadmaps, and deliver measurable impact with a partner that scales with you.
Fast Implementation
Dedicated pods accelerate complex rollouts with proven launch playbooks and integration expertise.
Enterprise Security
Compliance-first architecture, rigorous governance, and 24/7 monitoring keep your data safeguarded.
Flexible Engagements
Adaptable pricing and scaling models keep delivery aligned with evolving priorities.